Frequently Asked Questions

What are your eligibility requirements?

  • Our services are available to San Francisco residents age sixty and over and San Francisco residents age eighteen through fifty-nine who are disabled.

What legal problems will you assist with?

  • Housing related problems, especially eviction defense, illegal rent increases and habitability
  • Problems obtaining or retaining public benefits (Note: LAE will not assist clients in obtaining benefits based on a disability)
  • Problems resulting from elder abuse
  • Significant problems with creditors
  • Other problems, as staff time and staff expertise permit

Are there any legal problems you will not assist with?

  • Any problem involving criminal charges
  • Any problem involving the Department of Motor Vehicles, the California Vehicle Code, or arising from a vehicular accident
  • Any problem involving state or federal taxes
  • Any problem arising from a business or commercial venture on the part of the client
  • Any problem for which representation by the private bar is available on a contingent fee basis
  • Any problem involving bankruptcy

As a general rule, we will not provide representation to eligible clients who are:

  • Respondents in restraining order cases
  • Conservators in conservatorship cases
  • Master tenants seeking to evict sub-tenants

Do I have to be very low income to qualify for your services?

  • No, all eligible clients are served, regardless of income.

Do you charge for your services?

  • No, all services are free.

Do you represent clients in court or at administrative hearings?

  • Yes, in select circumstances, but the majority of clients will receive advice or limited services.

Do you serve clients who are homebound, hospitalized or reside in a skilled nursing facility?

  • Yes, we will go to the clients place of residence, if necessary.