Frequently Asked Questions
What are your eligibility requirements?
Our services are available to San Francisco residents age sixty and over and San Francisco residents age eighteen through fifty-nine who are disabled.
What legal problems will you assist with?
Housing related problems, especially eviction defense, illegal rent increases and habitability
Problems obtaining or retaining public benefits (Note: LAE will not assist clients in obtaining benefits based on a disability)
Problems resulting from elder abuse
Significant problems with creditors
Other problems, as staff time and staff expertise permit
Are there any legal problems you will not assist with?
Any problem involving criminal charges
Any problem involving the Department of Motor Vehicles, the California Vehicle Code, or arising from a vehicular accident
Any problem involving state or federal taxes
Any problem arising from a business or commercial venture on the part of the client
Any problem for which representation by the private bar is available on a contingent fee basis
Any problem involving bankruptcy
As a general rule, we will not provide representation to eligible clients who are:
Respondents in restraining order cases
Conservators in conservatorship cases
Master tenants seeking to evict sub-tenants
Do I have to be very low income to qualify for your services?
No, all eligible clients are served, regardless of income.
Do you charge for your services?
No, all services are free.
Do you represent clients in court or at administrative hearings?
Yes, in select circumstances, but the majority of clients will receive advice or limited services.
Do you serve clients who are homebound, hospitalized or reside in a skilled nursing facility?
Yes, we will go to the clients place of residence, if necessary.